Jack Pickard joined Roberts Express in 1986 as a regional sales manager. (The company was purchased by FedEx as part of the Caliber System, Inc. acquisition in 1998 and renamed FedEx Custom Critical in 2000.)

     Pickard served as a vice president from 1989-2001, holding positions in sales, marketing and operations. He was appointed president and CEO of FedEx Custom Critical in 2001. Virginia Albanese also joined Roberts Express in 1986 as a member of the customer service team and became an operations manager in 1991. She was named director of safety, recruiting and contractor relations in 1995.

     In 1999, Albanese was promoted to managing director of service and safety at FedEx Custom Critical. She was named vice president of service in 2001. She received both her bachelor’s degree and an executive Master of Business Administration degree from Kent State University. Pickard reported to Douglas G. Duncan, president and CEO of FedEx Freight. “We appreciate the dedication and leadership that Jack provided for more than 20 years,” Duncan said. “He built a solid management team, and we are pleased to be promoting one of its most experienced and talented members as his replacement.”

Jeff Jensen

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