Business Planning for Expediters Part XII By Phil Madsen, Editor Sep 26, 2008 - 2:23:04 PM
In part 11 of this Business Planning for Successful
Expediters series, we noted that, unlike corporations, sole proprietors have
unlimited liability; and that most one-truck expediters are sole proprietors.
If you are a sole proprietor and someone makes a claim against your business,
it is a claim against you, and your personal assets may be at risk.
In this part, we discuss some of the things sole proprietors
do to minimize their risks and liability exposure. Let's start by looking at
what big companies do.
Publicly held corporations issue quarterly and annual
reports in which they disclose the risks these companies are subject to. These
reports are instructive to read, especially those of trucking companies.
They are concerned that fuel prices may rise (a risk). So
are you. They say there is a risk that the company may not make money this
year. The same is true for you. They are concerned that the freight may slow
down (economic risk). So are you. They worry that a competitor may take away
some of their business. So do you. They know a government rule change may hurt
their business. So do you. They worry that premature equipment failure may
increase their cost of doing business. So do you.
Large trucking companies identify their risks so they can be
prepared to deal with them if the risk event occurs. If the freight was
abundant and rates held firm, fuel prices declined, no new competition entered
the market, no government rule changes occurred and their trucks all ran great,
they may have a profitable year. And so might you. But if everything that could
go wrong did go wrong, the results would be different.
When you write your business plan, people who read it will
be pleased to see that you have identified the risks you are taking as a sole
proprietor, and managing them. The term "risk management" sometimes
refers to the insurance coverage you have. Used in a broader sense by a sole
proprietor, risk management is the process of asking yourself "What can go
wrong and how can I minimize the chance that it will?"
A tire can go wrong by going flat. You can go wrong by
getting injured and unable to drive. Something at home can go wrong requiring
you to return for an extended stay. Your carrier can go wrong by changing the
rules such that you cannot stay. A motorist can go wrong by crashing into the
side of your truck. Your heart can go wrong by ceasing to beat.
Cheery, huh?
Many people avoid thinking about such things because it is
depressing. Sole proprietors who muster the courage to think them through are
better off for doing so. Say you have to return home and stay there for six
weeks. If you have planned for unexpected down time and set aside funds to
cover it, you go home for six weeks and head out again. If you have not managed
your down-time risk, those zero-revenue weeks may bankrupt you.
Let's talk about insurance. You are required by law to have
some on your truck. You are not required by law to have it on your life and
health. People buy insurance to manage risks. If you have an accident,
insurance helps pay for the repairs. If you are hospitalized, insurance helps
pay the medical bills that could otherwise wipe you out. If you die, insurance
helps your family replace your income, keep the house and pay the bills you
left behind. None of these events may occur, but insurance is maintained in
case they do.
The more thought you put into risk management, the better
prepared you can be; but there is a point at which common sense says to stop.
We could write out 1,000 things that can go wrong in a one-truck expedite
business. That is too much detail for a business plan. Mentioning the major
risks and how you plan to deal with them is all you need to do.
If you look not at risks but at the consequences of the
events, you will find they fall into just a few categories:
Events
that slow or stop the truck (breakdown, accident, theft)
Events
that slow or stop you (injury, illness, death)
Events
that slow or stop your revenue (change of carriers, loss of co-driver,
economic recession, new competition, decline in freight rates)
Events
that increase your expenses (fuel price rise, fee increases, tax
increases)
Note that some events fall into more than one category. If
you get sick, it is an event that slows both you and your revenue. Note also
that some events can be instantly resolved and others may take months and even
years to resolve.
When a banker or accountant looks at the health of your
business he or she wants to know how well the business is capitalized. In other
words, if, for whatever reason, your revenue slows or stops, how long would you
be able to continue? Whatever the event may be, the difference between success
and failure is having the capital (money) to see you through.
That means more than salting your profits away. It means
spending some money now to reduce the probability of and protect yourself
against future negative events. An example is buying insurance that will see
you, your family and your creditors through your injury, illness or death.
Another is buying new tires before the old ones are totally worn, to reduce the
risk of blowing a tire and needing expensive road service.
In the end, risk management is all about capital. You might
get sick for a year and go to zero revenue as a result. That is a risk. But if
you have money saved with which you can continue your truck payments, your
banker won't feel the need to repo your truck. On the other hand, if you don't
have a well-capitalized business, your banker will repo the truck and you will
have nothing to drive when you are back on your feet.
We have been talking about risk management. Let's turn to
liability. Limiting your liability is a risk management component. You limit
your liability for the same reason you manage all other risks — to protect your
capital.
The word "liability" is used in several ways. If
two basketball players are facing off and one is six inches shorter than the
other, the short player has a liability or disadvantage in the contest. If you
purchase tires with a credit card, you create a legal obligation to pay the
credit card company. That obligation is a liability. The kind of liability that
strikes fear into many business owners is the kind that develops when property
is damaged or people are injured or killed.
Say you park your truck at a truck stop on a slight incline
and go inside to shower. When you come out, you see the front of your truck has
crashed through the wall and is now parked half in the lot and half in the convenience
store. Oops! You forgot to set your brake. No one was injured. Property damage
occurred. Someone has the liability to pay for the damage to the store and the
truck. In this case, you are the one.
If you have good insurance, the liability to pay is assumed
by the insurance company. By managing your property damage risk (the risk that
you may damage someone else's property), you protected your capital and can get
back in business as soon as your truck is repaired (assuming your carrier's
safety department clears you to drive).
In accidents involving commercial vehicles in which people
are hurt or killed, things get very serious and stay that way for a long time.
Whether you are at fault or not, it may take years to sort things out and
determine what kind of damages occurred and who is liable for what.
How do you manage this kind of liability risk? You do it the
same way the large trucking companies do. You maintain good liability insurance
and you drive safe. As a sole proprietor, you have something going for you that
large companies do not. You have total control over your actions. Large
companies have thousands of drivers to worry about. You have one driver to
worry about, or two if you are a team.
Purchasing insurance is one way of managing liability risk.
Managing your behavior is another. In other words, follow the rules. Drive
legal under the hours of service. Maintain a safe truck. Obey speed limits.
A truck driver who obeys speed limits is less likely to be
in an accident than one who does not. The less likely you are to be in an
accident, the lower your liability risk will be. The lower your liability risk
is, the better your capital is protected. And the better your capital is
protected, the healthier your business will be.
In part five, we presented a suggested business plan
outline. This completes the business form portion. The next item is business
owners/managers. We will take that up in part 13.